Returns & Refunds

At Rvneopdaβ„’, we want you to feel confident with every purchase. This policy explains how Vintiquewise Inc. handles returns, exchanges, and refunds in a simple and fair way.

1. Return Window

We accept return requests within 30 days after your order has been delivered.

To be eligible for a return, the item must meet the following conditions:

  • The product is unused and in original condition
  • Original packaging, labels, or tags are included when applicable
  • Proof of purchase, such as an order confirmation or receipt, is provided

Items that are used, damaged by the customer, or missing required packaging may not qualify for return.

2. How to Request a Return

To begin a return request, please contact our support team at:

service@olagqp.com

Once your request is reviewed and approved, we will provide return instructions and, when applicable, a return shipping label.

Please do not send any items back without approval. Unauthorized returns may not be accepted or processed.

3. Damaged, Defective, or Wrong Items

Please inspect your package after delivery.

If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible with your order details and clear photos.

After review, we may offer a replacement, refund, or another suitable solution.

4. Items That Cannot Be Returned

Certain products may not be eligible for return, including:

  • Perishable goods, such as food or beverages
  • Customized or personalized products
  • Gift cards
  • Final sale, clearance, or promotional items

If you are unsure whether your item can be returned, please contact us before sending it back.

5. Exchanges

For the fastest exchange process, please return the original item first following our return instructions.

Once the return is approved, you may place a new order for the replacement item.

This helps ensure quicker processing and accurate product availability.

6. EU Customer Return Rights

For orders shipped to customers in the European Union, you may cancel or return your order within 14 days for any reason.

The item must be unused, in its original condition, and returned with original packaging and proof of purchase.

This right applies in addition to our standard return policy.

7. Refund Processing

After we receive and inspect your returned item, we will notify you of the refund status.

If approved:

  • Refunds will be issued to the original payment method
  • Processing may take up to 10 business days
  • Your bank or card provider may require additional time to post the refund

If more than 15 business days have passed after refund approval and you have not received the funds, please contact us at:

service@olagqp.com

Thank you for shopping with Rvneopdaβ„’. We are committed to making returns and refunds clear, simple, and customer-friendly.